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Click to Dial – Asimut C2D Product Comparison

Improve Your Call Center Productivity

Give your agents the tools to dial mobile numbers quickly and efficiently with Asimut C2D system.

Product ComparisonAsimut C2D –Free Trial VersionAsimut C2D Standard Edition
Connect Extension:
Validates agent’s extension.
Make Call:
Places call to outside numbers.
Create Jobs/Campaign:
Allows administrators to create jobs based on a configurable set of criteria.
Schedule Jobs:
Allows administrators to run jobs in automatic mode. Administrators can set a start or end date and time, day of the weeks the jobs should run can be specified.
Automatic Data Upload:
Administrators can provide data files containing records for creating jobs or campaigns. Data files can be provided for progressive data upload or removal of data (kill files.)
Drop Call:
Drops the call associated with the agent extension.
Puts the call associated with the agent extension on hold.
Retrieves a call associate with extension.
Allows agents to select a job and start working on the job records.
Single Step Conference:
Places a conference call to Number to Call customer is not put on hold.
Single Step Transfer
Places a transfer call to Number to Call, does not put customer on hold.
Consultation Call:
Places a conference call to a number to call and puts customer on hold. It passes additional information related to the call.