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Click to Dial – Asimut C2D Product Comparison
Improve Your Call Center ProductivityGive your agents the tools to dial mobile numbers quickly and efficiently with Asimut C2D system. |
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| Product Comparison | Asimut C2D –Free Trial Version | Asimut C2D Standard Edition |
| Connect Extension: Validates agent’s extension. |  | |
| Make Call: Places call to outside numbers. | | |
| Create Jobs/Campaign: Allows administrators to create jobs based on a configurable set of criteria. | | |
| Schedule Jobs: Allows administrators to run jobs in automatic mode. Administrators can set a start or end date and time, day of the weeks the jobs should run can be specified. | | |
| Automatic Data Upload: Administrators can provide data files containing records for creating jobs or campaigns. Data files can be provided for progressive data upload or removal of data (kill files.) | | |
| Drop Call: Drops the call associated with the agent extension. | | |
| Hold: Puts the call associated with the agent extension on hold. | | |
| Unhold: Retrieves a call associate with extension. | | |
| Conference: Allows agents to select a job and start working on the job records. | | |
| Single Step Conference: Places a conference call to Number to Call customer is not put on hold. | | |
| Single Step Transfer Places a transfer call to Number to Call, does not put customer on hold. | | |
| Consultation Call: Places a conference call to a number to call and puts customer on hold. It passes additional information related to the call. | | |