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Click to Dial – Asimut C2D Product Comparison
Improve Your Call Center Productivity
Give your agents the tools to dial mobile numbers quickly and efficiently with Asimut C2D system.
|Product Comparison||Asimut C2D –Free Trial Version||Asimut C2D Standard Edition|
|Connect Extension: |
Validates agent’s extension.
Places call to outside numbers.
Allows administrators to create jobs based on a configurable set of criteria.
Allows administrators to run jobs in automatic mode. Administrators can set a start or end date and time, day of the weeks the jobs should run can be specified.
|Automatic Data Upload:|
Administrators can provide data files containing records for creating jobs or campaigns. Data files can be provided for progressive data upload or removal of data (kill files.)
|Drop Call: |
Drops the call associated with the agent extension.
Puts the call associated with the agent extension on hold.
Retrieves a call associate with extension.
Allows agents to select a job and start working on the job records.
|Single Step Conference: |
Places a conference call to Number to Call customer is not put on hold.
|Single Step Transfer |
Places a transfer call to Number to Call, does not put customer on hold.
|Consultation Call: |
Places a conference call to a number to call and puts customer on hold. It passes additional information related to the call.